Before and after sales service
ANTICIPATE
Pre-sale
Working with TECHNOMARK from step 1 guarantees you’re making the best investments for your permanent marking machines, and also ensures delivers as quickly as possible.
Feasibility study
Our multi-skilled design office is at your entire disposal to define your traceability needs with you. It offers complete solutions including mechanical and software integration.
Making samples
To see the results of the marking on your parts, TECHNOMARK offers sample markings free of charge. Once the various markings have been carried out, a detailed test report will be automatically sent to you. This report will list all the parameters of the different markings such as force, matrix, speed, depth, etc. You just need to send us samples of your parts with a description of the desired marking.
SmartLease Equipment Financing
SmartLease is a lease-to-own program that frees up cash flow by allowing manufacturers to purchase industrial marking equipment over an extended payment term via predictable, low monthly installments. Thanks to SmartLease, manufacturers can pay for the asset using funds from the operating/MRO budget instead of issuing a capital expenditure (CAPEX).
To receive a SmartLease quote on TECHNOMARK laser or dot peen marking equipment, please contact info@technomark-inc.com
Free on-site trials
To provide with the most suitable marking solution, we suggest that you come to us, or we go to your place to carry out free tests, so you can see firsthand the result of the marking on your parts.
SUPPORT
After sales
Once the sale is completed, TECHNOMARK remains at your side to guarantee lasting partnership and quality support.
Helpline
Technomark provides personalized assistance. Whatever your question, a specialized technician is at your disposal to provide the best answers.
HELPLINE: (888) 610-0151
Annual Maintenance Agreement
The TECHNOMARK AMA is a predictive maintenance (PM) program that maximizes production uptime while minimizing costly repairs by performing equipment maintenance at regularly scheduled intervals.
Product training tailored to your needs
As an approved training organization and to guarantee a quick and efficient start, Technomark offers comprehensive training.
HOT SWAP rental program
TECHNOMARK offers a HOT SWAP machine rental program at the rate of $100/day with a 5-day minimum guaranteed to credit card. For TECHNOMARK customers who have an Annual Maintenance Agreement (AMA), the daily fee is waived. Delivery of rental machines is subject to availability with priority given to TECHNOMARK customers who have a valid AMA.