Before and after sales service
ANTICIPATE
Pre-sale
Working with TECHNOMARK from step 1 guarantees you’re making the best investments for your permanent marking machines, and also ensures delivers as quickly as possible.
Feasibility study
Our multi-skilled design office is at your entire disposal to define your traceability needs with you. It offers complete solutions including mechanical and software integration.
Making samples
To see the results of the marking on your parts, TECHNOMARK offers sample markings free of charge. Once the various markings have been carried out, a detailed test report will be automatically sent to you. This report will list all the parameters of the different markings such as force, matrix, speed, depth, etc. You just need to send us samples of your parts with a description of the desired marking.
Financing solutions
Customer Service Contracts are perfectly adapted solution catered to meet each of your needs while providing an optimal, safe, and comfortable use of our marking equipment.
Free on-site trials
To provide with the most suitable marking solution, we suggest that you come to us, or we go to your place to carry out free tests, so you can see firsthand the result of the marking on your parts.
SUPPORT
After sales
Once the sale is completed, TECHNOMARK remains at your side to guarantee lasting partnership and quality support.
Helpline
Technomark provides personalized assistance. Whatever your question, a specialized technician is at your disposal to provide the best answers.
HELPLINE: (888) 610-0151
Factory maintenance contract
So that you have marking equipment in perfect working order, Technomark offers to carry out regular maintenance on your marking equipment. All you need to do is return your machine to us periodically and we will take care of the complete overhaul.
On-site maintenance contract
Technomark offers regular visit of a specialized technician to ensure the maintenance of your marking equipment in your establishments.
Product training tailored to your needs
As an approved training organization and to guarantee a quick and efficient start, Technomark offers comprehensive training.
Adapted loan solutions
If necessary, Technomark offers the possibility of supplying with a machine free of charge for the duration of your equipment support.